21 Nov 2009 
Support Center » Troubleshooter
Troubleshooter Categories
Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest in order to learn how to fix specific problems, perform important procedures, and read useful overviews.

Download Problems
  I can't download my files
Not Receiving Emails or Updates
  I am not getting emails or updates
I Am Missing Files
  Some of the Files Mentioned in The Sales Page Are Missing.
I Can't See the Contents of The File
  You have Downloaded the File but Can't Read The File
The Hyperlinks don't work
  Links in emails, videos, or files don't work
I Got Double Charged
  My Credit Card Got Charged Twice
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